You must charge the Reader when the battery is low

to keep using the Reader.
To fully charge the battery, charge the Reader for at least 3 hours.
If the Reader does not turn on after being charged or you notice a significant deterioration in battery life, contact Customer Service about replacing your Reader, yellow USB cable, and power adapter. Customer Service is available at 1-855-632- 8658 7 Days a Week from 8AM to 8PM Eastern Time; excluding holidays.
Fully charge your Reader before storing it for more than 3 months.