Living with your system

Activities

ActivityWhat You Need To Know
Bathing, Showering, and Swimming

Your Sensor is water-resistant and can be worn while bathing, showering, or swimming.

Note: Do NOT take your Sensor deeper than 3 feet (1 meter) or immerse it longer than 30 minutes in water. Bluetooth performance may be impacted if using the system while underwater.

Sleeping

Your Sensor should not interfere with your sleep. Place your device nearby so you will receive alarms and any reminders you have set.

Traveling by Air

You may use your System while on an aircraft, following any requests from the flight crew.

IMPORTANT: You will not receive alarms or glucose readings while your phone is in airplane mode unless you enable Bluetooth.

The Reader is classed as a Medical-Portable Electronic Device (M-PED) that meets all required M-PED emission standards for safe use onboard an aircraft: RTCA/DO160, Section 21, Category M.

Some airport full-body scanners include x-ray or millimeter radio-wave, which you cannot expose your Sensor to. The effect of these scanners has not been evaluated and the exposure may damage the Sensor or cause inaccurate results. To avoid removing your Sensor, you may request another type of screening. If you do choose to go through a full-body scanner, you must remove your Sensor.

The Sensor can be exposed to common electrostatic (ESD) and electromagnetic interference (EMI), including airport metal detectors. You can also keep your Reader on while going through these.

IMPORTANT: Do NOT use the Reader if you notice any signs of deterioration on the Reader (such as clouding or crazing on the display of the Reader, corroding, eroding or swelling of the plastic housing, or cracking of plastic housing or display) or if the Reader does not turn on. Contact Customer Service about replacing your Reader. Customer Service is available at 1-855-632-8658 7 Days a Week from 8AM to 8PM Eastern Time; excluding holidays.

You should clean and disinfect the Reader once per week. The Reader should also be cleaned and disinfected prior to being handled by any person providing testing assistance to the user.